Shipping & Returns

E-liquids are all sales final.

Who do you use for shipping?
We use USPS for all of our services to ship domestic and internationally.  USPS is the least expensive option for us to ship our customer’s products in a timely manner.

When Will My Package Be Shipped?

Please allow 1-3 business days to ship after processing.

How Long Will It Take for My Order to Reach Me?
The amount of time it takes for your package to reach you depends on certain factors:

  1. The shipping method you have selected.
  2. Where you are located.
  3. How busy USPS is at the time. Inclement weather. During high seasons, such as Christmas, Valentine's Day, and Mother's Day, and when Federal holidays fall on a Monday, USPS takes much longer to deliver the packages than through the normal course of the year. 

Here are some general guidelines for USPS delivery times. Please note, however, that these are solely estimates and are not guaranteed delivery times:

USPS First Class Mail: Generally takes between 3 - 7 days for delivery.
USPS Priority Mail: Generally takes between 2 - 4 days for delivery.
USPS Priority Mail Express: Generally takes between 1 - 2 days for delivery.

Will I receive a tracking number?
Elix Juice Co. issues a tracking number for every order that we process through our facility.  You will receive a tracking number once we process the order and put it in the hands of the post office.  Your tracking number may not update for up to 24 hours and we have seen on some occasions it never updates until it arrives at the customers doorstep. USPS has a margin of error in their processes so make sure you give it time to deliver before contacting us.